Privacy Policy

Effective Date: January 1, 2026

At Elevate Mental Health Solutions, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information obtained through our website and services.

Who We Are

Elevate Mental Health Solutions is a psychiatric and mental health practice based in Miami, Florida, providing compassionate, patient-centered mental health care through telehealth services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Date of birth
Insurance information
Information submitted through contact forms, appointment requests, or patient intake forms

How We Use Your Information

We may use your information to:

Respond to inquiries and requests
Schedule and manage appointments
Provide psychiatric evaluations, medication management, and mental health services
Communicate regarding treatment and services
Improve our website and patient experience
Comply with applicable laws and regulations

HIPAA Compliance

Elevate Mental Health Solutions is committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

Third-Party Services

Our website may utilize secure third-party providers for scheduling, telehealth services, payment processing, and website analytics. These providers maintain their own privacy and security practices.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.

Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Emergency Notice

This website is not intended for emergency situations. If you are experiencing a medical or psychiatric emergency, call 911 immediately, go to the nearest emergency room, or call/text 988, the Suicide & Crisis Lifeline.

Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.

Changes to This Privacy Policy

Elevate Mental Health Solutions reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Information

Elevate Mental Health Solutions
Miami, Florida
Email: Info@elevatementalhealthsolutions.org
Phone: (786)465-6013

If you have questions regarding this Privacy Policy, please contact us using the information above.